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I don't offer any guarantees on support, but email me on help@turbo-admin.com and I'll normally get back to you and help you out. I want Turbo Admin to be good, and feedback is always welcome!
If the command palette is not opening then here are some trouble-shooting steps you can take. These may seem like "stupid questions", but they will often help you solve the problem.
If Turbo Admin has a short list of commands when you're on the front-end of the site, this is, currently, normal. It's scraping the menu items from the currently visible web page, and on the front-end of the site it only has some items in the toolbar to detect. In future I hope to "cache" menu items to allow more commands to be used on the front-end.
If Turbo Admin's "Login" command takes you to the wrong place, this is probably because you're admin is not on /wp-admin. For very good security reasons, WordPress doesn't broadcast the admin URL on the front-end of the site. And Turbo Admin has no way to detect it. So if you're site uses anything other than /wp-admin this command item won't work. I'm sorry. I did my best!
If your license doesn't activate, and this is not your first activation you may have hit your activation limit. See the license management page for more information on freeing up activations.